Tips and Common Questions

Need Help Navigating Our Website?

Watch this video:

How Do I Place an Order?

You can purchase through one of our retailers, or directly through our website. Watch the video above if you want a walk through of our website. Buying through our retailers offers free shipping and expert support.

If you need help, call us at 0800 946 837 or email sales@wintergardenz.co.nz.

Are Your Greenhouses Made in New Zealand?

Yes! Our greenhouses are made in our factory in Kumeu and are Certified New Zealand Made. Designed for local conditions, they offer durability, support, and peace of mind.

Do I Need Consent?

Most kitset greenhouses don’t require consent if under 30 square metres. Larger models or public installations may require documentation, which we can help provide.

Kitset Greenhouse Delivery

Greenhouses are shipped to the nearest Mainfreight depot due to weight. You’ll need a trailer to collect them, and the depot will forklift the crate onto it.

Learn more on our shipping page.

What Tools Do I Need for Assembly?

• Cordless impact driver (with supplied 10mm nut setter/socket)
• Phillips head screwdriver
• Set square, spirit level, tape measure
• Scissors or sharp knife
• Bucket of warm soapy water (helps with rubber beading)

Where Can I Find Base Dimensions?

Go to the product page of your greenhouse size (e.g., 10x16ft glasshouse) and click 'Download Foundation Page'.

How Difficult Is Assembly?

Watch our installation videos to decide. Most greenhouses can be built with patience and time, but if you'd rather have it assembled professionally, check out our installation services.

For reference, a 8x8ft greenhouse takes two people about a day to build.

Why Choose Winter Gardenz?

Unlike many competitors, we display our greenhouses in retail outlets. Cheaper alternatives may lack:

• Sturdy framing guaranteed not to rust
• 4mm toughened safety glass
• New Zealand manufacturing and customer support

A quality greenhouse saves frustration, expense, and ensures long-lasting durability.

Height-to-Boundary Rules

See Auckland council rules on height to boundary.

Download Our Customer Brochure

Get detailed product information in our Winter Gardenz brochure.